Marcus by Goldman Sachs customer service number & support options

High-yield savings and personal loans.

Verified against official website · Updated 2026

Support options by topic

  • Account access and login issues.
  • Billing, payments, refunds and subscriptions.
  • Product or service technical issues.
  • Reporting suspicious calls, emails or messages.

Quick troubleshooting tips before you call Marcus by Goldman Sachs

  • Check the official status or help page on https://www.marcus.com/us/en/contact-us for known issues.
  • Have your account details and recent activity ready, but never share full card numbers or passwords.
  • Sign in on the official website to see personalised help options.
  • Do not share one‑time passcodes or full Social Security numbers with anyone who contacts you first.

Frequently asked questions

Start from the official Marcus by Goldman Sachs website or app to request a callback or chat, so you avoid long hold times.

Use the security or abuse section on https://www.marcus.com/us/en/contact-us to report potential fraud, and never call back numbers from suspicious messages.

Disclaimer

HelpdeskNumbers.com is an independent directory. We are not affiliated with Marcus by Goldman Sachs. Always verify contact information on the official Marcus by Goldman Sachs website before sharing sensitive information or authorizing any transaction.