BB&T (now Truist) customer service number & support options

Personal and business banking services.

Verified against official website · Updated 2026

Support options by topic

  • Account access and login issues.
  • Billing, payments, refunds and subscriptions.
  • Product or service technical issues.
  • Reporting suspicious calls, emails or messages.

Quick troubleshooting tips before you call BB&T (now Truist)

  • Check the official status or help page on https://www.bbt.com/contact-us.html for known issues.
  • Have your account details and recent activity ready, but never share full card numbers or passwords.
  • Sign in on the official website to see personalised help options.
  • Do not share one‑time passcodes or full Social Security numbers with anyone who contacts you first.

Frequently asked questions

Start from the official BB&T (now Truist) website or app to request a callback or chat, so you avoid long hold times.

Use the security or abuse section on https://www.bbt.com/contact-us.html to report potential fraud, and never call back numbers from suspicious messages.

Disclaimer

HelpdeskNumbers.com is an independent directory. We are not affiliated with BB&T (now Truist). Always verify contact information on the official BB&T (now Truist) website before sharing sensitive information or authorizing any transaction.